How do I Manage my Incident Contacts?

 Please note an Administrator role and active workspace are required to manage your projects's incident contacts on One Liferay. To learn more about Incident Contacts, please view Critical Incident Contact role.

For Liferay Cloud-based projects & workspaces, you will have some additional incident-related roles that you will need to assign at least one team member. The incident-based roles available for you to select differ based on which Liferay Cloud products you have within your project. Some of the options you may see are:

  • Critical Incident Contact
  • Data Breach Contact
  • Security Incident Contact

You can edit your assigned Incident Contact roles here:

  1. Navigate to One Life > My Account > Account Members 
  2. Click on Project Permissions tab
  3. Find the relevant project in the list and click the 3-dot options button > Edit Project Permissions
  4. When you open the drop-down menu under Role for each team member, you will see any Incident Contact options available to assign within the project.

 

Incident Contact Roles