2. Activate Your Product

To begin the process of activating your Liferay products, you will need an Administrator(s) to access the project(s) on One Liferay.

The designated Administrator should receive a welcome email inviting them to access the project.

Liferay SaaS

To activate Liferay SaaS, the critical first step is to submit the Activation Form. Administrators upon first access to their project on One Liferay will be presented with a pop-up of the Activation Form for Liferay SaaS. If the form was not completed or missed, you can access the Activation Form at any time by navigating to the Liferay SaaS project on One Liferay and clicking Finish Activation.

The information you will be prompted to fill out on the Activation Form is:

Project ID (Note: This Project ID cannot be changed)
Primary Region
Project Admin’s First and Last Name
Project Admin’s Email Address
Appoint your Critical Incident Contact(s) , Data Breach Contact(s), and Security Incident Contact(s)
- For more details, see How do I Manage my Incident Contacts?

Once the form is submitted, your information will be sent to the Liferay team for processing and the Activation Status will change to In Progress.

Liferay PaaS

The information you will be prompted to fill out on the Activation Form is:

Project ID (Note: This Project ID cannot be changed.)
Primary Data Center Region
Liferay PaaS System Admin’s Email Address
For each System Admin contact
- System Admin’s First Name
- System Admin’s Last Name
- System Admin’s Github Username
Critical Incident Contacts
- more details: How do I Manage my Incident Contacts?

To submit the form, you will have to provide at least 1 System Admin contact information.

Once the form is submitted, your information will be sent to the Liferay team for processing and the Activation Status will change to In Progress.

Additional Info:

Please refer to Liferay PaaS initial steps to understand what steps will be expected after the activation is completed by Liferay
If you would like to download a developer key, please navigate to: How do I download a developer key?

Liferay Self-Hosted

To activate your Self-Hosted Liferay DXP or Portal product Administrators can navigate to One Liferay > My Account drop down from top menu > Projects.

Select the relevant project from the drop down menu in the left side menu and click the Activations tab where you will be able to generate your .

You will then be prompted to fill out the following:

Product
Version
Key Type
- Physical or Virtual Server Production, Non-Production, or Backup Key Types:
  - Subscription Term
  - For each instance to be activated
    - Host-Name
    - IP Address
    - MAC Address

Here are some other helpful articles related to DXP Activation: